In the meantime, I suggest contacting our Customer Support Team, so you'll be added to the list of affected users and receive an email notification once we resolve the issue. If that doesn't work, please check back later and try again. Our customers are encountering the error message Invoices unavailable. Thank you for getting back to us and providing us with more details about the error you're having with your invoices, an ongoing issue when trying to access invoices in the mobile app for QuickBooks Self-Employed (QBSE). Don't hesitate to add any concerns personalizing the forms too. I'll be right here if you have follow-up questions about invoices. We give the procedure above to address common issues in the mobile app. Manually track sales tax in QuickBooks Self-Employed.Record or attach expense receipts in QuickBooks Self-Employed.If everything settles, continue working on receiving customer payments: You can also customize and process it conveniently. This confirms that the issue only happens in the app.įeel free to create invoices on the go. I also recommend logging in to your QBSE account through the website. If you're experiencing the same result, uninstall and re-install the QuickBooks Self-Employed (QBSE) application. Go to Menu ☰, then select More Options ⋮.Otherwise, proceed to the instructions below for Android: Go to Menu ☰ and select Help & Feedback. This process plays the same role as clearing the cache from your web browser, which helps us start again with a clean slate. We can reset it to verify if it is causing this odd behavior. The stored cache may cause unusual behavior in the QuickBooks app because it affects the performance. These troubleshooting steps I'm sharing will help us figure out the reason behind them.īefore proceeding, can you share a screenshot of the app where invoices aren't accessible? Are there any errors? Any additional information will help us provide an accurate resolution. Warm greetings from the QuickBooks Community, want to ensure we resolve the issue about viewing invoices using QuickBooks Self-Employed mobile app.
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